>
Follow

How Do I Update the APN Information?

How Do I Update My APN Information inside my Kolki?  

Please ensure that your SIM Card is not locked and there is adequate funds on your SIM Card. You can also check that your SIM Card is working, you can do this by phoning the watch to see if it receives phone calls.


After that you should send the text message, that is an SMS, from your smartphone to the watch to set the correct APN. That is the data network which the simcard should use. Below is the instruction of the SMS you should text to your phone number inside the watch. 

AMEND APN INFO

pw,123456,apn,apnname,username,password,mccmnc#


1) pw,123455,apn is fixed can NOT be changed. 
2) APN name please refer to each Operator/service provide for correct name. 
3) user name and password can blank or you have one. 

For example a customer: 
APN name is CSL, 
MCC is 454, 
MNC is 00, 
username and password is blank,

then message content should be as follows:

pw,123456,apn,CSL,,,45400# 

Then you will be able to set the watch inside the app and sync properly. The most important thing is to have the correct APN information. Please contact your service provider and they will be able to supply this to you.

For Our Singapore Customers Please see the table below:

Singapore          
APN Carrier MCC MNC APN User Name  Password
M1 Post paid 525 3 sunsurf 65 user123
M1 prepaid 525 3 miworldmcard    

For Indonesian Customers, please be aware the Kolki is not compatible Telcom Service Provide. Please use Telkomsel Service Provide. The APN information for Telkomsel Service provide is “pw,123456,APN,internet,,,51010#” For assistance please contact Kyutec Support ([email protected])

 

親愛的客人:

如果您的手錶能夠接收電話,我們可以通過更新手錶中的APN信息來解決您遇到的問題。

通過下述操作,應能解決與時區、手錶位置相關的問題:
1. 請將有效的SIM卡正確安裝到Kolki手錶中
2. 將下述短信信息發送到手錶SIM卡相應的號碼上

短信內容:
pw,123456,apn,apnname,username,password,mccmnc#

示例:
(如使用的是DiGi網絡,DiGi可提供下述信息)
DiGi
• Internet
• Name: DiGi Internet <-
• APN: diginet <-
如僅使用數據服務,APN為:3gdgnet
• Proxy:
• Port:
• Username: (空) <-
• Password: (空) <-
• Server:
• MMSC: http://mms.digi.com.my/servlets/mms
• MMS Proxy: 203.092.128.160
• MMS Port: 80
• MCC: 502 <-
• MNC: 16 <-
• Authentication type:
• APN Type: Internet + MMS
• APN Protocol : IP4
則短信內容如下:
pw,123456,apn,DiGi Internet,,,50216#

由於我們無法知曉您的APN信息,您需自行向您的電信服務商CSL索要SIM卡的下述信息:

APN
APN Name
User Name
Password
MCC
MNC

獲得上述信息後,您可以更新您的Kolki手錶的APN信息。

如您有任何疑問,請隨時與我們聯繫

If you have any problems you can always emails us at [email protected]

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk