Frequently Asked Questions

  1. How safe is the UV-C Wand Sterilizer?

It is extremely safe and 100% chemical free. Unlike other products which emit chemical smells, the Kyutec UC-C Wand Sterilizer is 100% odor-free.


  1. How does the safe, auto-off function protect me?

Its auto-off function protects your eyes so that they will not look directly into the UV-C light. It switches itself off automatically when it is tilted more than 30 degrees, or after 3 minutes of continuous usage.


  1. Where can I use the UV-C Wand Sterilizer on?

You can use it on the surfaces of most household, office and personal items. Other items you can sterilize include pillows, hair brushes, combs, shoes, car wheels, head rest, keyboards, water faucets, kitchen utensils, computers, telephones, etc.


  1. Does it contain mercury or any other dangerous materials?

No, it does not.


  1. Where must I not use it on?

Please do not use it on any body parts, skins and animals.


  1. Do I need to change the UV-C lamp inside?

The UV-C lamp is non-replaceable. If it is unfortunately broken, the UV-C lamp must be replaced. We would replace it for you if it is still under warranty. Please contact us at support@kyutec.net for further details.



Do you need more help? Send us an email to support@kyutec.net. We would love to hear from you soon!






Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk