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Frequently Asked Questions

  1. How do I use the Kyutec Camera Pen?

The Kyutec Camera Pen takes photos, records videos and audio all with 1 button. Bring it with you to work, conference meetings, interviews, seminars, client meetings or for casual occasions. Take an important photo in an instant or let it record in discreet. Its ultra-tiny camera lens promises a recording that goes unnoticed without attracting attention.

 

  1. How do I charge it?

Connect the Camera Pen to the USB port on your PC to charge it.

 

  1. How long does it take to charge it?

It takes around 3 to 4 hours to charge it up.

  

  1. The Camera Pen seems to be not recording. What can I do?

Please ensure the mode switch is set to “Video” mode. To do so, please unscrew the top part of the pen and above the USB socket, and set the switch to “Video” mode as indicated in the manual.

If this continues, please make sure that the pen is operational, i.e. the battery is fully charged and the pen can turn on.   

 

  1. The Camera Pen seems to be not charging. What can I do?

Please connect the Camera Pen to the USB port to check if the LED light is on. Once it is connected, please also check if the USB drive displays on your PC.

If the LED light is off as soon as the Camera Pen is taken out of the USB port, please contact our customer support for further details at [email protected].

 

  1. It shows there is no more memory. What can I do?

Please check again whether you have properly deleted previous record files. To do so, please drag these files to Trash, and empty Trash after. Please do NOT format the pen. If this continues, please contact our customer support at [email protected].

 

Do you need more help? Send us an email to [email protected]. We would love to hear from you soon!

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